Privacy Policy & Cookies

FINCA Canada (“FINCA”, “we”, “us”) operates and owns (the “site”) for the purposes of informing the public about our work and garnering financial and other support. By accessing or using the site, you consent to the terms of this Privacy Policy. If you do not consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy, do not use the site or provide us with any personal information.

FINCA values your support and uses its best efforts to respect and protect your privacy. This statement addresses how we collect, use, disclose and manage your personal information when you visit the site, make a donation, request information from us, or otherwise interact with FINCA.

1. Information Collection and Us

a. Information You Provide

We do not require visitors to our site to register or provide information to view our site. FINCA does request personal information from site visitors who wish to contribute to FINCA or subscribe to our e-mail newsletter.

Donations: We request contact information from the visitor on our donation forms (for contributions, gifts of stock, planned giving, to make monthly gifts, etc.). These forms may request contact information (such as name, email, telephone number, and address) and payment information (such as credit card number and expiration date). The same information may be collected if you make a donation to FINCA other than through our site. This information is used for FINCA’s internal purposes, such as billing, sending receipts, and contacting donors. We do not share e-mail addresses or financial and credit card information with anyone other than service providers who are performing tasks on FINCA’s behalf.

Careers (employment), Volunteer and Internship Sections: FINCA requests contact information (such as name, email, and address), as well as personal information such as a resume and cover letter, from those who make inquiries, or visit the pages on our site, about our employment, volunteer and internship opportunities. This information is used by us for personnel purposes only and is not shared with outside organizations.

Newsletters and Inquiries: You may request to receive mailings or emails, or contact us to ask a question about FINCA. We will use the personal information you provide to respond to your inquiry or to process your request.

b. Automatic Collection

Cookies: A “cookie” is a small piece of data stored on your computer’s hard drive when you visit our site. FINCA uses cookies to analyze our site’s overall traffic patterns and improve our visitors’ online experience. We do not use cookies to store or collect any personal information. Many browsers provide an option to block or remove cookies. You can visit our site successfully while blocking cookies, but leaving cookies enabled in your browser will help us to improve our site’s usability and effectiveness.

Log Files: Like most standard website servers, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track visitor movement in the aggregate, and gather broad demographic information for aggregate use. We use this information on an aggregated and/or deidentified basis to analyze trends, to administer the site, to track users’ movements around the Web site and to gather demographic information about our user community. Unless we separately notify you, we do not link this automatically collected data to your personal information or use it for other purposes.

2. Managing Your Preferences

Communication by Telephone or Mail

If you choose to provide us with your telephone number or mailing address, you may from time to time receive updates on FINCA’s activities, including a quarterly newsletter, annual report, or other items. If you do not wish to receive such contacts by phone or mail by, please contact us at the coordinates below.

FINCA may, from time to time, share names and postal mailing addresses provided to us on a voluntary basis with other carefully selected nonprofit organizations whose missions FINCA believes would be of interest to FINCA supporters. If you do not wish to receive information from these groups, please contact us at the coordinates below. We will gladly make these changes. Please allow 8-10 weeks for your request to be processed, as campaigns may already be underway.

E-mail Newsletter

We do request personal contact information from visitors who are interested in receiving our e-mail newsletter or other information electronically. Visitors must provide their names and e-mails in order to subscribe to e-mail newsletters. This information is used for communications purposes only and is not shared with outside organizations. Our e-mail newsletters include a link that will allow you to unsubscribe from future e-mails. You may also unsubscribe by contacting us at the coordinates below.

3. Service Providers

FINCA may share your personal information with our service providers, solely for the purpose of performing tasks on FINCA’s behalf such as processing credit card payments, maintaining our website, or contacting donors. Our service providers are not permitted to use your information for their own purposes or to share your information with others. Your personal information may be stored on servers or used by our service providers in Canada, the United States or other jurisdictions, and may therefore be subject to the laws and authorities of other countries.

4. Disclosing Your Personal Information

FINCA does not sell this information to any commercial concerns. We may, however, disclose your personal information in the following limited circumstances:

  • As necessary to our service providers that help us with our business operations (see “Service Providers”) above;
  • If necessary to protect the safety or security of users of the Website, to detect and prevent fraud or abusive behaviour, or when otherwise required or permitted by law;
  • In the event of a transfer of FINCA to an affiliate, successor, assign or other third party entity. Our successors and assigns may collect, use and disclose your information for substantially similar purposes as described in this Privacy Policy ;
  • As otherwise disclosed in this Privacy Policy; or
  • With your consent.

5. Links and Social Media

This site contains links to other sites. Please be aware that FINCA has no control over and is not responsible for the contents or privacy practices of other sites. We encourage our visitors to be aware when they leave our site and to read the privacy statements of websites that collect personal information. This privacy statement applies solely to information collected by this site.

FINCA may offer you the opportunity to engage with us through third-party social networking websites, plug-ins and applications. Through these platforms, you may allow us to access information associated with your social media account. We may use this information to confirm your identity and to personalize your experience on our site. Note that social media accounts are public and are not hosted on servers controlled by us. If you choose to connect and interact with us via social media, you should carefully review the policies of any third party social media providers.

6. Note to Parents

We are pleased when young people visit the site to learn more about our organization and our work to alleviate global poverty. FINCA does not knowingly solicit or retain personal information from children under the age of 13 and does not knowingly market to children under the age of 13.

7. Security

FINCA takes many precautions to protect your personal information against unauthorized access, loss, misuse or alteration. Personal information is protected both online and off-line with appropriate organization, technological and physical safeguards. When our forms ask visitors to enter sensitive information (such as credit card account numbers), this information is encrypted. Security is also a top priority for our donations processing service provider Blackbaud Sphere which has implemented stringent security measures, detailed in the Blackbaud Sphere privacy policy, to protect the data of visitors to our site.

In addition, FINCA makes every good faith effort to protect visitor information off-line. All of our visitors’ information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personal information.

We, and our service providers, keep your personal information only as long as it is required and we destroy, delete or convert such information into an anonymous form when it is no longer required.

8. Notification of changes

FINCA reserves the right to change this Privacy Policy, and any of our policies and procedures concerning our practices for managing personal information, at any time and without prior notice subject to applicable law. If we have modified or amended this Privacy Policy, we will post the most current version on our site and note at the top of this Privacy Policy the date on which this Privacy Policy was last updated. We may also notify you by email as required or permitted by law. Any changes that are made to this Privacy Policy will apply to both any personal information that we hold prior to the effective date of the amended Privacy Policy and any personal information that we collect on or after such effective date.

9. Questions or Requests for Access

FINCA endeavours to ensure that any personal information provided to us is kept accurate, current and complete for the purposes for which the information is used. If you have questions or concerns about the data we maintain about you, or this Privacy Policy, or if you want us to edit or delete the information we maintain about you, please contact us at:


1 855 903 4622

Or, write to us at:

FINCA Canada
1124 Marie-Anne Street East
Suite 33
Montreal, QC H2J 2B7

You may also contact us if you:

  • Have questions about general information
  • Have comments and feedback
  • Would like to receive electronic mail only
  • Would like to receive paper mail only
  • Would like to be removed from electronic and print communications lists
FINCA Canada is a registered charity under Canada Revenue Agency (charity number 80568 6144 RR00010).
©2017 FINCA Canada
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